Frequently Asked Questions
Everything you need to know about your journey with World of Asaya.
Are World of Asaya products suitable for sensitive skin?
Yes, our formulations are dermatologically tested and prioritize gentle, clean ingredients. However, we always recommend performing a patch test before full application.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS with a unique tracking link to monitor your package's journey in real-time.
What is your return and exchange policy?
We offer a 7-day return policy for products that are damaged during transit or delivered incorrectly. Items must be unused and in their original packaging.
Does World of Asaya test on animals?
No, we are a strictly cruelty-free brand. We do not test our finished products or ingredients on animals at any stage of production.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and offer Cash on Delivery (COD) services for most pin codes.
How long does shipping usually take?
Orders are typically processed within 24 hours. Delivery usually takes 3-5 business days for metro cities and 5-7 business days for the rest of the country.