Returns & Exchanges

At World of Asaya, we want you to be completely satisfied with your skincare journey. If a product doesn't meet your expectations, we offer a seamless 30-day return policy for unused and unopened items.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our online returns portal to submit a request with your order number and the reason for return.

• 2.
  Wait for Approval

  Our quality assurance team will review your request within 24-48 hours to ensure it meets our hygiene and safety standards.

• 3.
  Pack and Ship

  Securely package the items in their original boxes and use the prepaid shipping label provided via email to send the products back to us.

• 4.
  Receive Refund

  Once your return is inspected at our warehouse, we will issue a full refund to your original payment method within 5-7 business days.